Have a question about our cleaning and optimization app? Need technical support? We'd love to hear from you!
Email Support
Send us a detailed message and we'll get back to you as soon as possible.
support@scenegood.comTechnical Issues
Experiencing problems with photo cleaning, video compression, or other features?
Get Technical HelpFrequently Asked Questions
How do I clean duplicate photos?
Open the app, go to Photo Cleaner, and tap "Scan for Duplicates". The app will automatically detect and help you remove duplicate images.
Is my data safe when using the app?
Yes! All photo and video processing happens locally on your device. We don't upload or store your personal files on our servers.
How do I cancel my subscription?
You can cancel your subscription anytime through your Apple account settings. Go to Settings > Apple ID > Subscriptions and manage your subscription there.
The app is running slowly, what should I do?
Try restarting the app, ensure you have enough storage space, and make sure you're running the latest version from the App Store.
⏱ Response Time
We typically respond to support emails within 24-48 hours during business days.